AI Product Strategy
I am Tim, Senior Product Strategist with 20+ years of experience leading digital transformation for global enterprises. I uniquely combine high-level strategic governance with hands-on technical capability to bridge the gap between business ambition and engineering reality.
Video Portfolio
Gain More Customer Centricity
understand the why
Reduced customer service cost by 35% and increased NPS by +8 year-on-year with a digital and human-first approach
Speed Up Adoption & Innovation
make investments pay off
Launched global employee app and HR services for 550,000 employees with 32% adoption in Year 1
Raise The Team Performance
a continuous development
Maximized colleague engagement and retention in 100+ FTE team with cross-functional agile practice and leadership
My Approach:
Strategy Creator
Understand markets, discover opportunities, use real insights
Stakeholder Fokus
Create tailored solutions that meet vital business goals
Adaptable Innovator
connect ideas across industries, develop prototypes, leverage AI
Selected Work
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Pharma (US) - CX + IT + Product framework for meaningful digital services
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Provider (DE) - Patient Portal for commercial efficiencies and better outcomes
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System Level (AU) - My Health Record for all citizens
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Med Tech (EU) - Innovative wound monitoring service after hospital discharge
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Payer (DE) - Ecommerce for increasing customer lifetime value and new segments
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System Level (Saudi Arabia) - Diabetes patients attitudes, behaviour and experience
A short podcast conversation with hosts talking about Tim's talks, articles and other publications. Created with help from Google’s AI - Notebook LM.
Podcast
